Spilled a drink on your MacBook? Stop using it and arrange an assessment, even if it still appears to work. Liquid damage can affect more than the keyboard, so the repair options depend on the model and what the inspection finds.
What to do after a spill
Switch the MacBook off, disconnect the charger and accessories, and avoid repeatedly trying to turn it on or charge it. Do not use a hairdryer or put it on a radiator. Contact a repair specialist and explain what was spilled, when it happened and whether the MacBook has been used since.
What a liquid-damage assessment should establish
A wet keyboard does not tell the whole story. An assessment should check which areas are affected and whether cleaning, replacement parts or further diagnosis are needed. Tell the technician about any charging, keyboard, trackpad or display problems you have noticed.
Ask for the findings, proposed work, expected turnaround and cost before deciding whether to proceed. If the MacBook will not charge, mention the spill rather than assuming it only needs a charger or battery.
Repair or replace?
The right choice depends on the extent of the damage, the MacBook’s age and condition, and the repair quote. Several affected components can change the value of a repair. Our guide to whether a MacBook repair is worth it explains what to weigh up.
Ask what testing is included and what the repair warranty covers. An assessment cannot promise that every liquid-damaged MacBook can be repaired.
Tell us if your files are the priority
If important files are not backed up, tell us before work begins. Do not keep switching on a wet MacBook just to try to copy them. The options for accessing data depend on the device and damage, and recovery cannot be guaranteed.
You do not need to erase your MacBook before bringing it to iHelp for a repair. We recommend keeping a current backup as a precaution whenever your device is working normally.
Arrange a MacBook assessment in Portsmouth
Contact iHelp Gadget Repairs in Southsea with your MacBook model and a description of the spill. We can discuss the next step and explain the findings before you decide on repair.